We purchased a Clek & Cruz for our infant prior to his arrival. Their customer service is the best, and they are so helpful. They offered to help install the seat, but we wanted to wait because I was not due for two more months. We instead scheduled a FaceTime appointment to help with installation after my due date since we do not live locally. Our baby came early, and they moved the call up, no problem. I was on FaceTime for an hour with them. They went over all the details, watched and instructed me on installation, and answered all my questions. No other place offers a service like that.
Our little guy will be ready for a convertible car seat in the next few months, and we already know we are going back to buy from them. Even though the drive is 2 1/2 hours away for us, my husband and I both agree it is so worth it!