My wife and I are expecting and were crib shopping online. We found THE crib we wanted and could not find it available anywhere. Every site was “sold out” and would not allow us to purchase prior to the crib being available, we had a few months left before baby girl arrived so we were not in a rush. Cribs & Kids had the crib we wanted available for sale! I was so excited that it was available that I never noticed that it was “in store pickup only”! This was not an option for us since we live in California. Courtney contacted me and worked with me to find a solution that worked for both of us and made it possible to get it shipped to us with out any issues. My wife and I seek out to do business with small local shops, rather than large retailers, for the personal touches and care they bring, as well as supporting local businesses and families. We are so very happy to have done business with Courtney and Cribs & Kids and will definitely be repeat customers! Thank you for going that extra mile!